Not all information requires a big data approach, says Gartner
BANGALORE, INDIA: Big data will grow past its hype towards 2016
to become 'just data' once the technologies mature, and organizations
learn how to deal with it, as per Gartner.
While data is regularly defined by the dimensions of volume, velocity
and variety (first proposed by Gartner more than 12 years ago),
information management concerns must be much broader, it adds.
"The bottom line is that not all information requires a big data
approach," said Frank Buytendijk, research vice president at Gartner.
"The new 'big data way' is not going to replace all other forms of
information management. There is more room - and need - for
experimentation in the area of ‘information of innovation,' for instance
with social media data, or by making processes more
information-centric."
Buytendijk said that it is important that organizations understand
that big data is not the only stream of innovation in information
management. The industry is in the middle of what Gartner calls 'The
Nexus of Forces', and it is in the combination mobile, social, cloud and
information innovation where new opportunities arise.
Mobile has undoubtedly shaken up information dissemination. Knowledge
workers expect to be able to connect to systems from anywhere at
anytime and get information in the context of their situation. Content,
analytics, reporting, all can be delivered 'mobile'. The user experience
has become more fluid, when working on data using various devices -
users can start a process on a desktop computer, use a tablet in
interacting with a customer, and take some notes on a smartphone.
"Information management has gone ‘cross-platform content delivery',
and this line of innovation has not ended yet. For example, mobile
devices offer location-based context to select the right data, and
augmented reality and mashups," said Buytendijk. "However, mobile
content delivery is only a part of the impact on information managment.
Mobile devices will develop to become a prime source of data
collection."
Business analytics are moving forward at an astonishing rate. Yet,
analytics are not limited to business use only. Increasingly, analytics
will become available for consumers too. One example of this is the use
of graph analysis, which helps determining rich relationships between
data elements.
Sentiment analysis is another popular application. It is mainly used
to inform companies on how they are viewed in the market, or for the
benefit of advertisers. In addition to simple use cases like repository
access to documents, many enterprise content management (ECM) vendors
are developing interfaces for more specific use cases, such as
participation in content review and approval processes; exception
handling; camera-image and bar-code inputs; case management system
interfaces; and the ability to maintain presence awareness of mobile
users in an ECM system.
Cloud computing was first positioned as a way of turning capital
expenses into operational expenses, while saving on cost of ownership
and helping to grow a more scalable and agile information
infrastructure.
Then cloud started to support other styles of working, such as
multi-tenancy which appeals to public sector organizations which are not
competitive. They can use the same applications and information
creating business processes and information sharing across
organizational borders. Now, there are also examples of "information as a
service," where applications can call other applications in the cloud
to perform a task or deliver a crucial bit of information.
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