Yatra.com online travel agency and
search engine forgot to renew its domain name that expired on 9th Aug
2013. The site suffered a substantial loss in business as it has
remained inactive for almost three days due to this oversight.
The error was first spotted by
SlideShare co-founder Amit Ranjan, who tweeted this news along with a
photo showing the mobile version of the site marked by ‘This domain has
expired.’
Yatra.com
claims that the site is down due to technical reasons. Users trying to
access Yatra.com are getting an error message: "Error. Page cannot be
displayed. Please contact your service provider for more details. (8)"
Users who have booked tickets through
this site will experience problems in accessing their bookings or make
cancellations, due to this error. The Yatra Holidays Twitter account has
informed its customers to dial 1860-5000-500 for any cancellation or
rescheduling requirements.
The site seems to be back in track now,
through there are two links saying Backorder Domain and Renew Now seen
to the far right of the logo. However, the company has updated its
domain registration for an year only (till August 11th 2014).
Yatra.com based in Gurgaon, Haryana,
offers international and domestic flight reservations, holidays, weekend
getaways, and much more to its consumers. In March 2011 the site was
declared the leading online travel portal by comScore getting over 3.1
million unique visitors. Yatra.com became the second largest online
travel site in April 2012, behind MakeMyTrip, with over 30 percent share
in online travel-related transactions in the country.
No comments:
Post a Comment